Privacy & Security

Privacy & Security

Your Privacy Rights:
Highgate Alpacas is committed to respecting the privacy and the security of your personal information. We appreciate the trust you place us!

Information We Collect:
When you order from our Web site, return or exchange an item, we may collect information (including name, address, telephone number, email address, transaction information, credit card information and date of birth). A secure database stores any record of your purchases and personal data.

Information We Share with Others and Your Privacy Rights:
We utilize other companies to provide various services, including shipping, and payment processing. These companies will only receive the data they require to perform their services and we work with them to ensure your privacy is respected and protected.

How We Use Email:
When you provide us your email address, we will email you as necessary to process your order, respond to a request, or provide customer service.

Shop with Confidence:
We appreciate concerns about online security. We employ encryption technology to ensure the secure transmission of any personal information you provide. You can easily determine when you're sending data securely by looking at the web address (URL) in your browser window: the first few letters will change from "http" to "https" when you are transmitting information protected by SSL encryption. The "s" in "https" stands for "secure."